PROCESSING -January 3rd- 5th current processing time 3 weeks THANK YOU SO MUCH FOR YOUR PATIENCE AND UNDERSTANDING
Customer service M-F 9-4 cst.
*PLEASE ALLOW 3 WEEKS PROCESSING TIME*
*PLEASE TAKE NOTE** that our turnaround time is 3 weeks give or take. This time does NOT include shipping time. If you have any questions, please message me at email@example.com
We are working to ship our items out as fast as possible being handmade and appreciate your patience and support!!
NO CANCELLATIONS OR CHANGES TO ORDERS
ALL ITEMS ARE SHIPPED FIRST CLASS WITH TRACKING AND INSURANCE
PLEASE REMEMBER THIS IS HANDMADE IF YOU HAVE AN ISSUE WITH SLIGHT IMPERFECTIONS OR IMPERFECT PRODUCTS PLEASE DO NOT PURCHASE.
ALL CREATED BY A HUMAN NOT A MACHINE AND ARE NOT MASS PRODUCED.
QUICK INFO: All covers are made on the slight roomy size. 1” spine comes with 4 elastics. 1.5” and up automatically come with 6 elastics. Each listing is for that specific leather and the listing has a brief description of the leather. The larger the spine the wider the cover will be. Each tab represents items that have different shipping times. PLEASE READ THE LISTING.
NO CANCELLATIONS NO ORDER CHANGES.
READ POLICY BELOW if you have questions please ask before placing order.
RETURNS: if your cover has more than a 1.5” spine then your order CANNOT be returned. All other orders, you have to contact MlgandCo within the 15 day window to start the return process. You will be charged a 15% restocking fee. I put a lot of time in the designing and construction of your cover and cannot get this time back, everything is made to order and i do not keep items in stock. Return shipping is the customers responsibility. We suggest using priority mail as it provides insurance and tracking.
LOST OR STOLEN: Everything is shipped with insurance, i am not responsible for lost items. please contact your local post office to file a claim. you can contact me to let me know but please start the claim with the tracking number your order was shipped with.
INTERNATIONAL ORDERS international orders go out first class package international mail. unfortunately this doesn't provide insurance. IF insurance is needed you need to contact me and we can discuss insured shipping. it starts at around $30+ and it’s by location as well. I am not responsible for lost or stolen packages. please add insurance if possible.
I do not offer combined shipping on separate orders for this reason; I ship everything with insurance in the event your order gets lost. if your order gets lost the usps requires certain paperwork to prove your purchase of your lost item. When i ship your items they are shipped under the order placed. IF orders are combined they will be shipped under one order. If the package gets lost you will loose not one item but both items and the usps will only recognize the item that the shipping label was created under. they will NOT refund you for both.
WHATS INCLUDED IN SHIPPING:
shipping includes , cost to ship by weight and location, cost of insurance, supplies used for shipping.
DEFECTS: you have a 15 day window to contact me with any defects or if theres anything wrong with your mlgandco cover. DEFECTS ARE NOT: hide variations or color differences, branding is not a defect and other stamps inside covers are NOT defects, leather blemishes are not defects. A defect will be in construction, (example: spine that is not at center on a cover by 1/4” or more) remember this is handmade so it will have slight construction imperfections. Leather is very FRAGILE I am not responsible for wear and tear and chemical damage to the leather covers. Please use a pouch or some other type of protection for your covers . Please contact us for shipping instructions usps.
EMAILS: please give me 24-48 hours to respond to emails
PLEASE CONTACT ME WITH ANY QUESTIONS PRIOR TO ORDERING
LEATHERS: ALL lines are around 5 oz in weight give or take. Some are very flexible some are very structured and firm each listing has a brief description on the leather line. All leather has imperfections, tannery markings, scars, blemishes, and some type of life .
How others see you is not important, how you see yourself means EVERYTHING.
My name is Ana and I am the creator and owner of Mystics Little Gifts. I am a mom and a wife. We are a pet friendly family . Our chi Rosco , Zephyr our feline princes and Malkovich our Russian Blue boy. I started In the fall of 2016 back when I discovered travelers notebooks. I wanted one and so did my daughter as we have been life long planners. We couldn't afford them and thats how we came up with the first mlgandco tn made from a vinyl placemat from walmart. So Out of a need.... or should I say out of a want ;) I have never been very crafty, I tried scrap booking and wasn't good at decorating but I found a love and an art working with leather.
I hope you enjoy looking at my site and find something that calls to you. I make every cover as if it was my own and put everything i have into it. All are handcrafted by myself and sometimes the hubby. I trim them all with my rotary cutter and ruler. Then they are glued and sewn by my sewing machine. Every single cover is created with lots love and a sprinkle of sweat and blood. To create something beautiful you cannot rush.